Contact information

Edward Bramley is an online store; everything, from a sizing question to a return, moves through email.

Edward Bramley

245 Park Avenue, 33rd Floor
New York, NY 10167
United States

Customer care

Email: customercare@edwardbramley.com
Hours: Monday through Friday, 8:00am to 5:00pm Eastern
Email is our only support channel, and we reply within 1 business day.

What to include

For anything about an existing order, include your order number; it lets us answer in one reply instead of three. For returns, the Refund Policy sets out the short process, which starts with an email to the same address above.

Where we are

Our office is at 245 Park Avenue in Midtown Manhattan. We are online only; there is no showroom, counter service, or order pickup at this address. Please do not send returns here either; the return address is provided by email with your return authorization.